I am a doer, a maker, a leader. Over the last 18 years, I have helped organizations create forward-thinking digital strategies and help bring design rigor and technology best practices to their organizations. Clients range from megacorps to non-profits, including Volkswagen, Verizon, Starbucks, Time Magazine, and Planned Parenthood. I run a tight ship and have zero tolerance for poor design, convoluted architecture, sloppy documentation, or dead weight. On any given project, I am deeply involved from inception to release, and have been described as the unrelenting force that holds the entire project and its people together. As important as the end experience is for our users, it’s equally important to make sure the team that’s making the actual work happen has the most pleasant and productive day-to-day journey along the way. There’s nothing cool about working inefficiently and burning people out. This is a big part of the course I teach, Leadership, Ethics, and Professional Practice in the MFA program for Interaction Design at the School of Visual Arts (SVA). I live in New York City with my husband Matthew, and my two children, Owen and Alastair. I prefer roles where I am working with teams on site at their organizations, and can travel as needed.